One in five businesses in Cyprus were cyberattacked in 2023 and four in five consider cybersecurity to be a fundamental factor for digital transformation, according to a study by the Cyprus Information Technology Enterprises Association (CITEA).
The study indicated that 18 per cent of businesses were attacked in 2023, 58 per cent said they used AI tools, including ChatGPT, 92 per cent intended to invest in digital transformation in 2024, 82 per cent thought cybersecurity was crucial for digital transformation and 78 per cent said their greatest challenge was enhancing their employees’ digital skills.
The 58 per cent using AI tools also said their main priorities were automated tasks and data analysis.
CITEA said on Wednesday that the findings also showed that 80 per cent of businesses considered a user-friendly interface crucial to customer experience.
Cypriot business digital maturity is measured by CITEA Index, which gives valuable information on the digital capacity and weaknesses of businesses.
Businesses are ranked according to their digital performance as beginner, explorer, competent, transformer and leader.
According to the index, 56.8 per cent of Cypriot businesses are still ranked beginner or explorer, 18.8 per cent competent and 24.4 per cent transformer or leader.
